Frequently Asked Questions

  • Storage: When is storage open on campus?
    September - May: All Buildings are open every Wednesday from 10am - 12pm.

    June - August: (Summer Storage) International students store in Greylock, Summer students (working on campus) store in Armstrong. Your Swipe ID will give you access.

  • Hardware: I need a tool, can I borrow one?

    We do not loan out tools to students, however, if you need something fixed or worked on you can stop at Facilities (60 Latham Street) and go to the Carpentry Shop. Someone would be happy to help you.

  • I have lost my room key, what do I do?

    If you searched for your key and absolutely can't find it, please contact the service line at (413) 597-2486 and report it. A new key will be issued (time varies) but guaranteed in 24 hours from the time you report it. You will have a $25 charge on your term bill for the replacement.