Emergency Facilities Repairs

In case of an emergency repair or facilities issue, weekdays between 7am and 3pm, call Facilities directly at 413-597-2486. During other hours, call CSS who can dispatch a Facilities technician to assist. An emergency repair addresses a problem that could result in harm to you or others or cause damage… Continue reading »

Facilities Workflow Glossary

Purpose:  The purpose of this glossary is to clarify work flow terms, as used by the Facilities department in the management of work flow. DISCRETIONARY:  This is work of choice that is driven by needs different than maintenance and operation of the college systems. In this category of work the planner… Continue reading »